York University is Canada’s third largest university with over 120 undergraduate programs on offer. In the increasingly competitive post-secondary education space, the university was striving to increase application and enrolment rates.
The goal of the application form project was to create an accessible and responsive site. A secondary goal was to improve conversion by eliminating some of the difficulties with the existing application process.
I was the primary experience designer and researcher on this project. I conducted and synthesized the research, and created journey maps and wireframes.
The goal of the application form project was to create an accessible and responsive site. A secondary goal was to improve conversion by eliminating some of the difficulties with the existing application process.
I was the primary experience designer and researcher on this project. I conducted and synthesized the research, and created journey maps and wireframes.